The Electricity Company of Ghana (ECG) yesterday began an exercise dubbed ‘Operation Fix the Bill & Pay the Bill’ till Monday, 11th December 2023 in its operational areas and has appealed to the general public to cooperate with them for smooth operations.
According to the Public Relations Officer for Tema Region, Madam Sekyiwaa Mensah speaking on Plan B FM late afternoon show EBAANOSEN hosted by Ohene Kinnah, she stressed that the exercise is aimed at capturing the consumption readings of its postpaid customers to enable the company to produce actual bills and also to ensure that it verifies the integrity of meter readings, builds confidence in the bills it delivers to customers, as well as collect arrears owed by customers.
She stated that the ECG “In this regard, the regional and district offices will operate with a lean staff pool who will provide essential services to customers during this exercise to enable total participation by top Management and staff.”
“ECG wishes to state that the Public Utilities Regulatory Commission’s LI (2413) gives us full access to all our installations, therefore customers and the general public are being advised to cooperate with ECG to carry out our mandate,” she added.
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