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NCA announces significant disruption to voice and data services in Northern Ghana

NCA announces pre-application briefing for 5G spectrum licences
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The National Communications Authority (NCA) has announced a significant disruption to voice and data services across the five northern regions of Ghana and parts of the Oti Region.

According to the NCA, the disruption has been caused by multiple fibre cuts affecting three separate transmission routes that carry telecommunications capacity to the affected areas.

The authority said the damage has resulted in service outages and significant degradation across 2G, 3G and 4G networks, affecting a substantial number of network sites.

Technical teams from the affected network operators, together with the National Information Technology Agency (NITA), have been deployed to the affected routes to undertake repairs.

The NCA said repair works are currently ongoing, while it continues to monitor the restoration process and coordinate with the relevant network operators and agencies to facilitate the earliest possible restoration of services.

In a statement dated September 26, 2026, the authority apologised for the inconvenience caused to consumers in the affected areas.

The NCA said it would provide further updates on the progress of the restoration as work continues.

By: Bernard Mensah

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