GRA resolves intermittent challenges with tax payments through Ghana.gov

GRA Resolves Intermittent Challenges With Tax Payments Through Ghana.gov

The Ghana Revenue Authority (GRA) says it is working to resolve intermittent technical challenges affecting the payment of taxes through the Ghana.gov payment platform.

The challenge, which began on Friday, August 14, 2026, is affecting payment transactions initiated through the Integrated Customs Management System (ICUMS), Integrated Tax Administration System (ITAS), and Ghana Integrated Tax Management and Information System (GITMIS).

In a press release issued on Thursday, August 20, the GRA clarified that the technical difficulties are limited to payment processing and do not affect the filing of tax returns.

According to the Authority, the payment platform remains operational, although some transactions may experience delays in processing or reflecting on taxpayers’ respective portals.

The GRA said it is working closely with relevant technical partners to resolve the issue and restore normal payment processing, with technical interventions currently ongoing.

It assured taxpayers, importers, clearing agents and other stakeholders that outstanding payment transactions will be processed and duly reflected on the relevant portals once the situation is fully normalised.

The Authority said it is taking all necessary measures to minimise further disruptions and will provide additional updates as required.

The GRA has apologised for the inconvenience caused and expressed appreciation to taxpayers and stakeholders for their patience and understanding.