The Electricity Company of Ghana (ECG) has cautioned residents in the Tema Region against the unauthorized switching of phases, describing the practice as dangerous and costly to the power distribution system.
Speaking on Nkosuo Nsem on Plan B FM, the Tema Regional Public Relations Officer, Ohemaa Sakyiwaa, advised customers not to attempt to restore power by connecting themselves to nearby phases when their supply goes off. According to her, such actions can lead to the destruction of transformers, which are expensive to replace and may result in prolonged outages for entire communities.
She stressed that damage to ECG infrastructure not only disrupts power supply but also constitutes a criminal offence. “Those found engaging in such acts will be dealt with in accordance with the law,” she warned.
Ohemaa Sakyiwaa also raised concerns about reports of some individuals posing as ECG staff and demanding money from customers before providing services. She clarified that this practice is not sanctioned by the company, emphasizing that ECG personnel are not permitted to take payments directly from customers for services rendered.
Additionally, she reiterated that the company does not deliberately cut power to customers, explaining that outages typically occur due to technical challenges or maintenance works.
She further urged the public to desist from illegal connections, noting that such acts are unlawful and pose serious risks to lives and property.
The ECG PRO called on residents to cooperate with the company and report any suspicious activities to help ensure a stable and safe power supply in the region.
By: Bernard Mensah | Planbfmonline.com
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